Service Conference Brochure Archives

2009 | 2008 | 2007 | 2006 | 2005 |  2004  |  2003 |  2002 |  2001 |  2000

 Following are presentations from our Annual Conferences & the ISM Conferences

2009 | 2008 | 2007 | 2006 | 2005 |  2004  |  2003 |  2002 |  2001

  2009 Presentations

  10th Annual Services Group Conference - December 3-4, 2009, Phoenix, AZ

Thursday, December 4, 2009

TA        Practical Ways to Select and Manage Services Suppliers in a Challening

            Economy, Shelley Stewart, Jr.

TB        Putting Service Back Into Services Procurement, Mickey North Rizza

TC        Agency Compensation Assessment & Benchmarking, Cauley and Thyen

TC        Handout 1 - AAA Bulletin - Guidelines for Compensation Agreements

TC        Handout 2 - ANA/AAAA Compensation Guide

TD        Considerations for Developing a Well-Defined Contingent Workforce Program -

            Jennifer Lindsey, Jai Shekhawat

TF        Big Screen Lessons for Supply Chain Professionals, John Meiers, PhD.,

            Mary Redmond

TG        Reviewing the Contract: What to Look For in the Terms and Condition, Jim Haining,

            CPSM, C.P.M., A.P.P.

TG        Handout 1 - Sample Terms and Redlines

TG        Handout 2 - Sample Checklists

TH        Outsourcing: When, Why and How to Manage, Scott Searls

UA        High Quality Service Delivery Collaboration: The Ultimate KPI, Willem van Oppen

UB        End-to-End Supplier Management in a Telecom Space, Keith Wagoner

UB        Handout 1 - Metrics 101: A Primer

UB        Handout 2 - Help! I'm Out of Control

UB        Handout 3 - Corrective Action vs. Containment

UC        Developing an Effective Strategic Procurement Plan: Addressing the Five W's and

            One H, Patrick Bliss

UD        Procurement's Value in the Midst of Mergers and Acquisitions, H. Darrall Loggins,

            C.P.M.

    March 2009 Dinner Meeting - NAPM-Arizona 
    "Selecting and Implementing Best Practices in Sourcing Organizations with Limited Resources in

     Hard Times", Dr. Peter O'Reilly

  2008 Presentations

  9th Annual Services Group Conference - December 4-5, 2008, Phoenix, AZ

Thursday, December 4, 2008

TA        Services and the Global Sourcing Journey, Lori Yelvington

TB        Supplier Relationship Management for Indirect Materials – Services,

            Erica D. Hill, C.P.M.

TC        Lessons Learned After Five Years of Sourcing in a Services Business,

            Joanna Martinez

TD        Effective Global Travel Management, Greg Tennyson, C.P.M., Ralph Colunga

TE        The Hub Factor: Making Connections Count, Julia Hubbel

TF        A New Approach to Global Staffing, Daniel Hanyzewski

TG       Software Contracting From Legal and Cost Perspectives Part 1, Part 2

            Latrina Jackson, CPA, C.P.M., Mark Grieco, Esq.

TH        Your Personal Leadership Guarantees Indirect Procurement Success,

            Carol Danoff, C.P.M.

 

Friday, December 5, 2008

UA        E-Sourcing for Services, Andrea Grable, C.P.M., Chris Nelms, Erica D. Hill

UB        Building the Procurement Superhero,

             Mark Trowbridge, C.P.M., David L. Nelson, C.P.M.

UC        Selecting Cost-Effective Green Supply Chain Programs for Your Organization,

             Yalmaz Siddiqui

UD       Developing Internal Credibility and Adding Value Through Strategic Sourcing,

            Maureen Acker

Services Group Teleconference 

• November 20, 2008, "10 Ways to Reduce Equipment Lease Spending, Mary Redmond, Independent Lease Review, Inc.         

 ISM International Supply Management Conference, May 4-7, 2007, St. Louis, MO

• Looming Trends in Logistics, Lee Buddress, PhD., C.P.M., Michael E. Smith, PhD. (White Paper)

• Sourcing and Managing Marketing Agency Spend, Marika Lindstrom, PhD.  (White Paper)

• Supplier Relationship Management for Complex Outsourced Services, Chris Malone  (White Paper)

• How Savvy Energy Procurement Reduces Operating Expenses Significantly, Jack Mason, PhD. (White Paper)

• Implementing Best Practices in Small and Medium Sized Purchasing Organizations, Peter O'Reilly, PhD.  (White Paper)

• Finding the Gotchas in Equipment Leasing Before They Find You, Mary Redmond  (White Paper)

• Service Contracts, What is the Right Price?, Clark Terrill, C.P.M.  (White Paper)

 2007 Presentations

  ISM International Supply Management Conference, May 6-9, 2007, Las Vegas, NV

• Sourcing the Marketing Plan Spend – Thomas Donatelli (presentation not available)

• Energy Purchasing Techniques that Reduce Costs, John Studebaker

• Making Suppliers Greater Strategic Stakeholders within Supply Organizations, Dr. Peter E. O’Reilly, DPS, C.P.M., A.P.P.  and Dr. Eb Scheuing, Ph.D., C.P.M., A.P.P.

• Finding and Equipping Superior Supply Staff Talent, Robert Dunn, MBA and Mark J. Trowbridge, C.P.M.

• Contracting for Services, Ernest G. Gabbard, J.D., C.P.M.

• Logistics & Transportation Megatrends and Strategies for Supply Managers, Joseph Cavinato, Ph.D., C.P.M. and Randolph Stang

• Purchasing of Services in the Public Sector, John Balentine, C.P.M., A.P.P., CPP,

• Contracting for Services, Jim Haining, C.P.M., A.P.P. and James Kiser, C.P.M.

• Negotiations: Advanced Techniques for Sole/Single Source Situations - Robert Dunn, MBA and Mark J. Trowbridge, C.P.M.

• Supplier Management for Complex Outsourced Services: A Strategic Framework - John Maxim and John Todesco

• Service Level Agreements that Actually Work—John Maxim John Todesco,

  2006 Presentations

  ISM Services Group Conference, June 8, 2006, New York, NY

• http://www.ism.ws/education/content.cfm?ItemNumber=14928&navItemNumber=5580

  2005 Presentations

• A View From The Top:  Making the Most of Your Services Spend
  Mark K. Nixon

• Building the Procurement Superhero:  Innovative Practices in Professional Development
  Robert Dunn  & Mark Trowbridge

• Consume in Moderation:  Strategies to Contain the Cost of Professional Services
  Lisa Martin

• Contracting for Services:  Distinctions and Critical Issues - Addendum
  Ernest G. Gabbard

• Gearing Up to Lower the Services Spend
  Crooks

• Global Outsourcing of Knowledge-Based Services:  Strategy and Relationships
  Subroto Roy & K. Sivakumar

• Finding Hidden Value
  Theresa Metty

• Marketing?   Strategically Sourced?  It Can't Be Done
  Sarmento Silva

• Optimizing an Integrated On-Demand Supply Chain for Services
  John M. Paterson

• Outstanding Customer Service for Procurement Professionals
  Mark Trowbridge & Robert Dunn

• Program Management & Sourcing of Non-Traditional Services
  H. Lee Muller

• Service Spend:  Your Value Powerhouse
  Kevin Connolly

• Services and Indirect Spend:  The Development of Supplier Performance Metrics and Scorecards
  Scorecard 1
  Scorecard 2
  Jamie S. Crump

• Services Spend:  AA's Value Powerhouse
  John MacLean

• Sourcing and Contracting Services:  Challenges and Opportunities
  Michael G. Patton

• Sourcing Temporary Labor on a Global Basis...and Making Cost Savings Permanent
  Carrie Sepert & Danny Ezrol

• Stop Misallocating Purchasing Resources!
  Lisa M. Ellram & Corey Billingtong

• Strategic Sourcing
  Tim Underhill

• Supplier Performance and Scorecards for Indirect Spend
  Jamie S. Crump

• The Evolution & Current Trends of the Small Package Marketplace
  Rick Collins

• Trends in Services Purchasing and Supply Management
  Lisa M. Ellram

• Writing an Effective Scope of Work:  The First Step to Supplier Performance
  Jim Haining

• The 21st Century Ideal Supply Management Organizational Format, at Least for 2005
  Peter E. O'Reilly

  2004 Presentations

• Indirect Spend:  Procurement Controls and the Impact of Sarbanes-Oxley
  Lynn Fountain

• The Seven Deadly Sins of Service Agreements
  Kevin M. Lipps

• Managing Your Human Capital Suppliers
  Janine M. Battaglia

• Global Risk:  Outsourcing Services, A New Aesop's Fable of the Ant and the Termite

• The Business Transformation Outsourcing (BTO) Trend and its Potential Impact on Services Procurement Professionals
  Jim Kaline

• Behaviors that Drive Services Supply Chain Results
  Joan Koerber-Walker

• The Future of eProcurement Services Supply Management
  Fabio Rosati, Elance, Inc.

• Attaining a World Class Supply Management Organization through Strategic Initiatives
  Peter E. O'Reilly

• Delivering World Class Service
  Eberhard E. Scheuing

  2003 Presentations

• Achieving Work Class Supply Management, As Easy as 1, 2, 3....(No Really!)
  Peter O'Reilly

  2002 Presentations

• Five Strategies That Really Work
  John MacLean

• Best Practices in Supply Management Training - Part I
  Keith Strange and Patricia Hanson

• Best Practices in Supply Management Training - Part II
  Keith Strange and Patricia Hanson

• Best Practices for Defining and Managing the Services Spend Category
  Lee Muller

• Implementation of Supply Chain Management for Services
  Tim Underhill

• Creative Supply Management Solutions for the Services Sectors
  Alvin J. Williams

• Best Practices in Using Global E-Sourcing for Services
  Jackie Ross

• How To Save A Million Dollars Today:  A New Paradigm for Purchasing Professionals Services in the Human Capital Market
  Jeannine Basile and Bill Castellano

• Leveraging the Internet to Add Value to Strategic Sourcing
  Eberhard E. Scheuing

• Value-Based Supplier Relationship Management
  Lori Yelvington

  2001 and Prior Presentations

• Supply Chain Management
  Todd Archer and Darin Herring

• eSourcing Today
  R. Van Voohis

• Effective Sourcing Strategies for Construction and Facilities Management Services
  Michael G. Patton

• eProcurement and Strategic Sourcing for the Services Industry
  J. Vanscoter

• Structuring T's & C's to Balance Risk and Reward Between Owner and Contractor
  John J. Besold

• Extending the Value of eProcurement to Contingency Staffing
  Elaine Taylor

• The Procurement Evolution @ American Express
  Darin Herring

• Achieving the Value of eProcurement in Services Purchasing
  Diana Jovin

• Your Boss is Coming To See You:  Have You Rationalized Your Supply Base?
  Craig Verran