Presentation Archives

2017 Presentations

2016 Indirect Conference Presentations (Las Vegas, NV)

2016 Presentations

2016 Indirect Conference Presentations (Las Vegas, NV)

October 25, 2016 Webinar
“Doesn’t Anyone Out There Want My Business?”

Presented by Ed Edwards, Manager, Audience Outreach,

June 16, 2016 Webinar
“When and How to Start Your Engines and Cross the Finish Line – Negotiations”

Presented by Adam D. Galinsky, Columbia Business School

March 29, 2016 Webinar
“Design-centered RFPs for Superior Sourcing Outcomes”

Presented by Pierre Mitchell, Chief Research Officer, SpendMatters; Jason Busch, Founder, Head of Strategy, SpendMatters; Peter Smith, Managing Director, UK/Europe, SpendMatters

2015 Presentations

2015 Indirect Conference Presentations (Orlando, FL)

November 17, 2015 Webinar
“Examining Indirect Services Inside the Pricing Game”

Presented by Ryan Satava, Managing Director, Consulting Services at ClearEdge Partners

June 18, 2015 Webinar
“Buying Everything as a Service”

Presented by Pierre Mitchell, Chief Research Office, Spend Matters and Mark Trowbridge, CPSM, C.P.M., MCIPS, Principal, Strategic Procurement Solutions, LLC

March 24, 2015 Webinar
“Unraveling the Mystery of the Contingent Labor Category”

Presented by Jack Miles, Managing Partner, MainSpring Advisors, LLC

2014 Presentations

“Embracing a Category Management Mindset: How To Think Like a Strategic Category Manager”

Presented by Alpar Kamber, President and CEO – Denali Sourcing Services and Alan Veeck, Vice President – Denali Sourcing Services

“Successful Procurement of HR Services – What You Need to Know!”

Presented by Don Glade,  President,  Sourcing Analytics

Webinar Presentation

“Business Process Outsourcing – Set Yourself Up For Success!”

Presented by Nina Brown, CSSBB, PMP,  Director of Engineering,  DATAMARK, Inc.

2013 Presentations

ISM Indirect/Services Group Webinar – “Key Insurance Provisions to Mitigate Contractual Risk”

Presented by Joseph D. Jean and Rachel M. Wrightson
Webinar Presentation

“The Keys to Drive Excellent Services Purchasing”

Presented by Victor Norlund
Webinar Presentation

2012 Presentations

March 14, 2012 Webinar
“Bringing Cloud Computing Back to Earth”

Presented by Professor Christina L. Kunz

97th Annual International Supply Management Conference, May 6 – 9, Baltimore, MD

13th Annual Indirect/Services Group Conference – December 6-7, 2012, Phoenix, AZ

ISM Indirect/Services Group Webinar – Procurement Policies with Teeth

Presented by Daniel Abichandani and Chris Johnson, both from Deloitte Consulting
Presented on June 7, 2012

2011 Presentations

ISM Indirect/Services Group Webinar – USING YOUR internalGPS TO ATTRACT INTERNAL CUSTOMERS

Presented by Paula Shoup
Presented on November 8, 2011

Webinar Q&A
Webinar Presentation

12th Annual Services Conference – December 1-2, 2011, Phoenix, AZ

Date: September 14, 2011
Presenter: Atul Vashistha

2010 Presentations

11th Annual Services  Conference – December 2-3, 2010, Phoenix, AZ

TA Suppliers Saved my Bacon, John MacLean
TC Why India May Not Be the Outsourcing Destination of Choice, Dalip Raheja
TD Comprehensive Services Procurement – Part 1, Dan Ashton
TD Comprehensive Services Procurement – Part 2, Dan Ashton
TE Creative Services Sourcing at Disney: Engaged With Passion, Miller
TF Green Sourcing to Savings and Sustainability, Marvin R. Motley
TH Five Rules That Will Transform Outsourcing, Kate Vitasek
UA The Power of Six Sigma in Procurement, Debbie Beavin
UB Negotiating Small Parcel Shipment Rates, Mike Erickson & Rick Collins
UC Service Contracts: Why is Market Rate a Bad Market?, Clark Terrill
UD Morgan Stanley Overview, Brian Clancy

2009 Presentations

10th Annual Indirect/Services Group Conference – December 3-4, 2009, Phoenix, AZ

Thursday, December 4, 2009

TA Practical Ways to Select and Manage Services Suppliers in a Challenging Economy, Shelley Stewart, Jr.
TB Putting Service Back Into Services Procurement, Mickey North Rizza
TC Agency Compensation Assessment & Benchmarking, Cauley and Thyen
TC Handout 1 – AAA Bulletin – Guidelines for Compensation Agreements
TC Handout 2 – ANA/AAAA Compensation Guide
TD Considerations for Developing a Well-Defined Contingent Workforce Program – Jennifer Lindsey, Jai Shekhawat
TF Big Screen Lessons for Supply Chain Professionals, John Meiers, PhD., Mary Redmond
TG Reviewing the Contract: What to Look For in the Terms and Condition, Jim Haining, CPSM, C.P.M., A.P.P.
TG Handout 1 – Sample Terms and Redlines
TG Handout 2 – Sample Checklists
TH Outsourcing: When, Why and How to Manage, Scott Searls
UA High Quality Service Delivery Collaboration: The Ultimate KPI, Willem van Oppen
UB End-to-End Supplier Management in a Telecom Space, Keith Wagoner
UB Handout 1 – Metrics 101: A Primer
UB Handout 2 – Help! I’m Out of Control
UB Handout 3 – Corrective Action vs. Containment
UC Developing an Effective Strategic Procurement Plan: Addressing the Five W’s and One H, Patrick Bliss
UD Procurement’s Value in the Midst of Mergers and Acquisitions, H. Darrall Loggins, C.P.M.

March 2009 Dinner Meeting – NAPM-Arizona

Selecting and Implementing Best Practices in Sourcing Organizations with Limited Resources in Hard Times, Dr. Peter O’Reilly

2008 Presentations

9th Annual Services Conference – December 4-5, 2008, Phoenix, AZ

Thursday, December 4, 2008

TA Services and the Global Sourcing Journey, Lori Yelvington
TB Supplier Relationship Management for Indirect Materials – Services, Erica D. Hill, C.P.M.
TC Lessons Learned After Five Years of Sourcing in a Services Business, Joanna Martinez
TD Effective Global Travel Management, Greg Tennyson, C.P.M., Ralph Colunga
TE The Hub Factor: Making Connections Count, Julia Hubbel
TF A New Approach to Global Staffing, Daniel Hanyzewski
TG Software Contracting From Legal and Cost Perspectives Part 1, Part 2, Latrina Jackson, CPA, C.P.M., Mark Grieco, Esq.
TH Your Personal Leadership Guarantees Indirect Procurement Success, Carol Danoff, C.P.M.

Friday, December 5, 2008

UA E-Sourcing for Services, Andrea Grable, C.P.M., Chris Nelms, Erica D. Hill
UB Building the Procurement Superhero, Mark Trowbridge, C.P.M., David L. Nelson, C.P.M.
UC Selecting Cost-Effective Green Supply Chain Programs for Your Organization, Yalmaz Siddiqui
UD Developing Internal Credibility and Adding Value Through Strategic Sourcing, Maureen Acker

Indirect/Services Group Teleconference

November 20, 2008 – “10 Ways to Reduce Equipment Lease Spending”, Mary Redmond, Independent Lease Review, Inc. –Download Powerpoint

ISM International Supply Management Conference, May 4-7, 2008, St. Louis, MO

  • Looming Trends in Logistics, Lee Buddress, PhD., C.P.M., Michael E. Smith, PhD.
  • Sourcing and Managing Marketing Agency Spend, Marika Lindstrom, PhD.
  • Supplier Relationship Management for Complex Outsourced Services, Chris Malone
  • How Savvy Energy Procurement Reduces Operating Expenses Significantly, Jack Mason, PhD.
  • Implementing Best Practices in Small and Medium Sized Purchasing Organizations, Peter O’Reilly, PhD.
  • Finding the Gotchas in Equipment Leasing Before They Find You, Mary Redmond
  • Service Contracts, What is the Right Price?, Clark Terrill, C.P.M.

2007 Presentations

8th Annual Services Conference -Integrating Your Services Spend: Next-Generation Strategies – November 29-30, 2007, Phoenix, AZ

Thursday, November 29, 2007

Friday, November 30, 2007

ISM International Supply Management ConferenceMay 6-9, 2007, Las Vegas, NV

2006 Presentations

ISM Services ConferenceJune 8, 2006, New York, NY

7th Annual Services Conference — Services Spend: Your Value PowerhouseDecember 7-8, 2006, Scottsdale, AZ

2005 Presentations

2004 Presentations

2003 Presentations

2002 Presentations

2001 and Prior Presentations

Indirect/Services Conference Brochure Archives

2014  | 2013 | 2012 |  2011 | 2010 | 2009 | 2008 | 2007 | 2006 | 2005 | 2004 | 2003 | 2002 | 2001 | 2000

Podcasts of Previous Webinars

Click the below link to access previously recorded web seminars, under “Services Procurement”