The ISM Indirect/Services Group partnered with CAPS Research to create a survey that measures various organizations’ purchasing and supply management activities and characteristics, while focusing on services.
The primary purpose of this study was to capture specific information on participating organization’s purchasing/sourcing/ supply management practices and compare that information with data collected from other companies. The results provide a baseline that will assist companies to compare performance against other organizations and identify areas where internal improvements can be made.
CAPS Research is a global research organization jointly sponsored by the W. P. Carey School of Business at Arizona State University and the Institute for Supply Management (ISM). CAPS Research conducts leading-edge research on purchasing, sourcing, and supply chain management.
2008 Organization and Workforce Metrics
2008 Services and Commodities Spend Metrics
The Indirect/Services Group is proud to be the first recipient of the ISM Groups and Forums Excellence Award, which was presented at the 2005 ISM International Supply Management Conference in San Antonio. Through innovation and a dedication to educating, the ISM Indirect/Services Group continues to win awards for achieving the level of Groups and Forums Excellence.
We welcome you not to just be a new member, but to be an active member in helping us pursue opportunities to enhance the field of services procurement.
For information about the ISM Indirect/Services Group, follow this link:firstname.lastname@example.org
Membership is FREE to all ISM members. Find out the many advantages of becoming a member!
ISM Services Group
To be the center of excellence for service procurement as an opportunity to increase company value.
To lead services procurement in alignment with ISM.
- The ISM Indirect/Services Group is the thought leader that attracts and engages services supply management professionals and others impacted by the profession.
- The ISM Indirect/Services Group is an essential component of individual services supply management professionals in excelling and advancing in their careers.
- Certified Professional in Supply Management (CPSM) is recognized as THE essential qualification required to succeed as a supply management professional.